Zoppah: Shopping made easy

  1. How to shop

Search and Choose the item of your choice. Check the quantities and variation you need that meets order quantities- (colour, size, quantities for each) Once you have completed your choices click Add to cart. Do this for each item you want to purchase. Inside the cart you will find all your items as well as the total price.

  1. Shipping

Open the cart by clicking on the cart icon on top right of the page. Check that all your items are in. Please note that bulkier items cost more to ship by air than the low weight, high value & low volume items. Consider this when choosing your shipping option. Add your delivery details under calculate shipping at the bottom of the page.  Click Update Cart. Different shipping options will pop up. Choose the most convenient to you. Click Proceed to checkout.

  1. Customs (Duty Fees)

Zoppah enables you to shop in China online.  Duty is payable as your goods arrive in your country, please prepare adequately, your clearing agent will be able to advise you accordingly. The prices for the items and shipping doesn’t including any Duty.

  1. Making payments

Click on your desired payment option. Follow the prompts and give all requested details (Billing details and contact details, delivery address if different from billing address). Click place order. You can either Pay Via an internet Enabled card or Transfer to Zoppah’s bank account. Bank Details and Transfer information will be provided via email once you finalise

  1. Order confirmation

You will receive order confirmation from Zoppah as soon as your order is received.

  1. Order processing

Zoppah will process your order from 3 days to 7 days (depending on supplier location, stock availability, custom made products may take even longer to be received at our fulfilment centre). Sometimes orders delay as Zoppah will only ship out when all the goods have been received. You will receive updates throughout this process. When your order ships you will get notification.

  1. Tracking your order

You can always track your order via The track your order icon on zoppah.com. Every time there is an update from the suppliers or shipping it will be updated here. A complementary email will also be sent to you.

  1. Delivery

Delivery time is between 2-3 weeks based on your location and chosen shipping method. Once your shipment reaches your country, Zoppah will notify you of the delivery procedures.

Air freight: At least 2 weeks.

Sea shipping: 4 – 8 weeks depending on your location

  1. Policies & Terms of conditions

Please take your time to go through our terms and conditions located at the footer of zoppah.com.

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